We'd Love to Hear From You
Have questions about your order, prescription requirements, or need help choosing the perfect frames? Our team of optical experts is here to help.
Contact Information
Reach out through any of these channels and we'll get back to you as soon as possible.
We aim to reply within one business day, during our weekday support hours.
Manchester location
75 Summit St, Manchester, CT 06040Retail opens October 26, 2026. Our online store and lab are operating now. Contact us for retail visiting details.
Lab & support hours
Monday–Friday, 9am–5pm Eastern
Closed weekends & holidays
Quick Answers
Many common questions can be answered right away. Check out our frequently asked questions.
View FAQSend Us a Message
Tell us what you need help with. Our team is available Monday–Friday, 9am–5pm Eastern. You can also call 860-281-2239.
Real Optical Lab, Real People
Go Optical is a family-owned optical lab in Connecticut with over 30 years of experience. When you reach out, you're talking to real optical professionals who care about your vision.